Why are people leaving Amazon?

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Several factors are contributing to why people are leaving Amazon, especially in roles within its fulfillment centers and corporate offices. Here's an overview of the key reasons:

1. High Workload and Intense Pressure

Amazon is known for its demanding work culture, with employees frequently citing high productivity expectations, long hours, and a fast-paced environment. In its fulfillment centers, workers are often required to meet strict quotas, which can lead to stress and burnout. This intensity is not limited to warehouse workers; corporate employees also experience high pressure to meet tight deadlines and achieve ambitious goals.

  • Fulfillment Centers: Workers often report that the physical demands, such as walking long distances, standing for hours, and packing products quickly, contribute to fatigue and stress. This has led to high turnover in these positions.

  • Corporate Roles: Many employees in technical and managerial roles face significant pressure to innovate and execute projects rapidly, leading to burnout.

2. Burnout and Mental Health Concerns

The demanding nature of Amazon’s work culture has led to many employees feeling overworked and burned out. The high expectations for productivity and the intense pace of work contribute to mental health concerns, with employees sometimes feeling undervalued or overburdened.

  • Corporate Culture: Amazon’s internal culture, often described as cutthroat, emphasizes data-driven results and constant innovation. Some employees feel that the lack of work-life balance negatively impacts their well-being.

3. Career Growth Limitations

While Amazon offers opportunities for advancement, many employees report feeling limited in their career progression. The company's rapid growth means that some employees struggle to find clear paths for advancement within their current teams, prompting them to look for better opportunities elsewhere.

  • Performance Reviews: Amazon’s performance review process can be highly competitive, where employees are often ranked against one another. This system has been cited as a reason why some employees feel unmotivated or frustrated with limited upward mobility.

4. Wage and Compensation Concerns

For workers in Amazon’s warehouses and fulfillment centers, compensation can be a concern. Although Amazon raised its minimum wage to $15 an hour in the U.S., workers in higher-cost living areas feel that this wage is not always sufficient. Additionally, corporate employees may feel that compensation does not align with the level of effort and performance required.

  • Wage Discrepancies: Entry-level workers may feel that despite the company’s wealth, their pay and benefits do not fully reflect the demands of the job, especially in physically demanding roles.

5. Work-Life Balance Issues

Employees across various departments often struggle to maintain a healthy work-life balance due to long working hours and the need to remain available outside of traditional business hours. This is particularly true for those in managerial or technical roles, where the expectation to be available at all times is high.

  • On-Call Expectations: Some employees report being on-call after work hours, which affects their personal time and adds to the overall workload.

6. Cultural Fit

Amazon’s corporate culture, driven by its Leadership Principles, is not a fit for everyone. Some employees thrive in this competitive, high-performance environment, but others find it exhausting. Amazon’s internal focus on data-driven performance and constant reinvention can feel alienating to those who value a more collaborative or less intense workplace culture.


Summary of Key Reasons People Leave Amazon:

  1. High Workload and Pressure: Intense productivity expectations, especially in fulfillment centers and corporate roles.
  2. Burnout and Mental Health Concerns: Employees report high levels of stress and burnout.
  3. Limited Career Growth: Difficulty advancing within the company’s competitive performance review system.
  4. Wage and Compensation Concerns: Compensation may not align with the demands of the job, especially in areas with high living costs.
  5. Work-Life Balance: Employees face long working hours and expectations to be available outside of work.
  6. Cultural Fit: Amazon’s fast-paced, competitive culture does not suit everyone.

These factors contribute to Amazon's high turnover rates, particularly in its fulfillment centers, where workers often feel overburdened by the physical and mental demands of the job.

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Behavioral Interview
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