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Handling Unexpected Customer Changes
When the company asks,
"Can you give an example of how you handled a situation where customer needs changed unexpectedly?"
They want to assess:
- Adaptability: How flexible are you in responding to sudden changes in customer requirements?
- Problem-Solving Skills: How do you approach and resolve unexpected challenges?
- Customer Focus: How committed are you to meeting customer needs and ensuring their satisfaction?
- Communication Skills: How effectively do you communicate with customers and your team during times of change?
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