Who answers Amazon questions?

Amazon questions in the Questions & Answers section on product pages are answered by various contributors, including:

1. Other Customers

• Previous Buyers: Customers who have purchased the product often provide answers based on their personal experience with the product. This can give potential buyers a real-world perspective on how the product works or its pros and cons.
• Potential Buyers: Occasionally, other customers who haven't purchased the product may still contribute answers based on their knowledge or research.

2. Sellers

• Third-Party Sellers: If the product is sold by a third-party seller, they can respond to questions to clarify product details, features, or compatibility.
• Amazon Marketplace Sellers: For products sold on Amazon's marketplace, the seller can answer questions to assist potential buyers, helping them make informed decisions.

3. Manufacturers

• Product Manufacturers: In some cases, manufacturers of the product answer questions directly to provide authoritative and accurate information about product specifications, usage, and features. This ensures that technical details are addressed correctly.

4. Amazon Staff

• Amazon Representatives: Although rare, Amazon employees may occasionally answer questions related to the logistics of shipping, returns, or fulfillment.

Upvoting System

• Upvoting Answers: Answers are voted on by users, so the most helpful and accurate responses appear at the top. This helps future customers easily find the most relevant information.

Summary:

Amazon questions are answered by a combination of customers, sellers, manufacturers, and occasionally Amazon staff, giving potential buyers a variety of perspectives and insights about the product.