How often do Amazon employees quit?

Amazon has a relatively high employee turnover rate, especially in its fulfillment centers and warehouse operations. While exact figures can vary based on location, role, and specific departments, several reports suggest that turnover among Amazon's hourly workers is significantly higher than the industry average for warehousing and retail jobs.

Key Points on Amazon's Employee Turnover:

1. Annual Turnover Rate: Some reports estimate that the annual turnover rate for Amazon's hourly workers is around 100%, meaning that, on average, the company replaces nearly its entire hourly workforce each year. This is particularly noticeable in its warehouse and fulfillment operations.

2. Voluntary Quits: Many employees leave Amazon voluntarily due to the physical demands of the job, high productivity expectations, and relatively low wages in some roles. The Pay to Quit program also contributes to voluntary exits, as it incentivizes employees who aren't fully committed to leave.

3. Job Demands: The nature of the work in Amazon's warehouses and fulfillment centers, including long hours, physical labor, and intense performance metrics, can lead to burnout, causing employees to leave after short stints.

4. Retention Challenges: Despite offering competitive wages and benefits, Amazon faces challenges in retaining employees, particularly in positions with demanding working conditions. Amazon has been investing in improving employee retention through initiatives like wage increases, education benefits (Career Choice program), and enhanced safety protocols.

While Amazon's turnover rate is high, the company also has a large workforce, employing over a million people worldwide, which means it is continuously hiring to replace those who leave.